divaplusinc web store FAQ section

For your convenience, we mainly carry sizes 11-25. We carry Petite Plus Sizes. For more details, Here is our size chart... 13-Chest 40-42 ½ Waist 33-35 ½ Hips 42-45½, 15-Chest 43½-45 Waist 36½-38 Hips 46½-48, 17-Chest 45-46 ½ Waist 38-39 ½ Hips 48-49 ½ (XL), 19-Chest 46½-48 Waist 39½-41 Hips 49½-51 (2XL), 21-Chest 48-49 ½ Waist 41-42 ½ Hips 51-52 ½ (3XL), 23-Chest 49½-51 Waist 42½-44 Hips 52½-54 (4XL), 25-Chest 51-54 Waist 44-47 Hips 54-57 (5XL).

Diva Plus Inc values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Diva Plus Inc recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

If for any reason you are not fully satisfied, Diva Plus Inc will gladly accept returns and exchanges with the original invoice and tags attached for up to 15 days for full refund (30 days for merchandise credit) from the date you receive it for any of our Standard items. Sale merchandise, are not returnable or exchangeable. Returns will be refunded in the method of original payment. Complete the Return/Exchange Form included in your original shipment and enclose it with the item(s) along with the invoice. When exchanging items, be sure to indicate the replacement item, including the style number, color, and size. Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries. Please send your pre-paid package to: Diva Plus Inc Returns Processing 1280 Finch Avenue West, unit 119 North York, Ontario M3J 3K6 Please be advised that you will be responsible for any return shipping costs. Shipping and handling for returns or exchanges is non-refundable, except in instances where wrong or defective merchandise has been shipped to you. For exchanges, Diva Plus Inc will pay outbound shipping charges for the replacement items. Refunds and exchanges are processed within 30 days of when item(s) are received. Refunds are given for the price indicated on the original receipt. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 billing cycle for the credit to appear on your statement.